Alto Shield has solidified relationships with the leading providers of chargeback mitigation services to offer maximum coverage in chargeback prevention all under one roof with little to no effort on the part of the merchant. Coverage includes transactions from United States, Canada, Australia, Israel, South Africa, Asia as well as several countries within Europe with extensive coverage in the United Kingdom.

Connected with major card brands such as Visa, MasterCard, Discover and American Express, our partner’s robust infrastructure allows our merchants to receive more chargeback coverage than ever before. Through the Alto Shield network, our merchants also have the ability to receive chargeback data directly from certain card brands providing chargeback alerts for every single chargeback from a particular branded card.

The Facts Every Merchant Should Know About Chargebacks:

  • 50% of online businesses that fail are due to chargeback fees and the inability to manage chargebacks

  • Chargebacks account for over 41% of online fraud

  • A customer who has requested a chargeback is 9 times more likely to do it again in the future

  • 58% of cardholders immediately contact their bank / credit card company when disputing a charge rather than contacting the merchant’s customer support

  • 86% of chargebacks are fraudulently placed

  • Breaching chargeback thresholds can cause severe penalties in addition to your bank’s chargeback fees. These penalties are in the thousands of dollars.

  • Chargebacks cost merchants BILLIONS each year

  • Fraud is the most common reason used when issuing a chargeback for e-commerce / card-not-present transactions

Our goal is to alleviate the chargeback headache,
so you can do what you do best and focus on growing your business!

Chargeback Interception Solves the Problem

How Online Merchants Typically Deal with Fraud